Terms of Use

The website shop.3lumo.com (the "Site" or "Lumo") is operated by Lumo Group s. r. o., registered seat Vyšný Orlík 51, 090 11 Vyšný Orlík, Slovak Republic, Company ID (IČO): 57 720 975, Tax ID (DIČ): [DIČ], VAT ID (IČ DPH): [IČ DPH], registered in Obchodný register Okresného súdu Prešov, oddiel Sro, vložka č. 52945/P.

Contact: contact@3lumo.com, [+421 …].

By accessing or using the Site you agree to these terms. If you do not agree, please do not use the Site.

These terms apply to all visitors and registered users.

Some features require signing in. Authentication is provided by our identity provider (ZITADEL); you are responsible for keeping your credentials confidential.

You are responsible for all activity under your account. Report any unauthorised use without delay to contact@3lumo.com.

We may suspend or terminate an account that breaches these terms or applicable law.

All Site content — including the "Lumo" name and logo, text, graphics, photography, design, layout and source code — is protected by copyright and other intellectual-property rights and is owned by Lumo Group s. r. o. or its licensors. © 2026 Lumo. All rights reserved.

You may view and use the content solely for personal, non-commercial purposes to the extent necessary to use the Site. You may not copy, reproduce, modify, distribute, publicly display or create derivative works from the content without our prior written consent.

Third-party trademarks, trade names and logos remain the property of their respective owners.

When using the Site you agree not to: violate any law or third-party rights; attempt unauthorised access to the Site, accounts or servers; disrupt or overload the Site (e.g. via attacks, automated scraping or malicious code); circumvent security measures; or use the Site for fraudulent, deceptive or unauthorised commercial purposes.

Any content you provide to us (e.g. in messages or reviews) must not be unlawful, misleading or infringing.

We make reasonable efforts to keep the Site available but do not warrant uninterrupted or error-free operation. We may modify, suspend or discontinue the Site, its features or content at any time.

The Site may link to third-party websites (e.g. the Stripe payment gateway). We are not responsible for their content or practices.

The Site and its content are provided “as is”, without warranties beyond those mandatorily required by law. We do not warrant the accuracy, completeness or timeliness of information on the Site.

This does not affect your statutory consumer rights arising from a purchase contract, which are addressed separately.

To the extent permitted by law, we are not liable for indirect, consequential or incidental damages arising from use of the Site. Nothing in these terms excludes or limits liability that cannot be excluded under applicable law, including liability towards consumers.

Processing of personal data is governed by our Privacy Policy and Cookie Policy, which form an integral part of using the Site.

These terms and their interpretation are governed by the laws of the Slovak Republic, and the courts of the Slovak Republic have jurisdiction — without prejudice to consumer rights under mandatory legal provisions.

We may update these terms from time to time. The current version, with its effective date, is always available on this page. Continued use of the Site after changes are published constitutes acceptance of the updated terms.